L'Orenta uses different shipping carriers. Shipping rates are a reflection of the rates carriers charge. We try to keep cost down for our customers and L'Orenta does not up charge shipping rates other than our cost for shipping and handling.
To return your product, you should mail your product to:
Please contact us at firstname.lastname@example.org before shipping any items!
2514 Freedom St.
San Antonio, TX 78217
Customer is responsible for paying for their own shipping costs for returning their item. Shipping costs are non-refundable. If customer receives a refund, the cost of return shipping will be deducted from the refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.